Building Industry Green Debate Shifts from Acceptance to Defining Standards

Although the debate regarding the movement towards a greener building industry has ended, the discussion of what is meant by green or how standards are defined and applied continues to evolve according to a recent expert roundtable.

“The building industry has moved beyond whether or not ‘green’ is a viable and long term business strategy. They are now looking for ways to practically incorporate its best practices, standardize the measurements and galvanize the existing demand,” said Steve Fabry CEO of information services firm Compendia and moderator of The Green Mega Trend and Its Impact on Your Business.

But despite political and consumer will for all things green, there are still “kinks in the machinery” to work out, added panelist Brian Gitt, Executive Director for Build It Green, “We can’t yet agree on what it means to be green. There are multiple standards, vague policy goals, competing certification programs, and evolving technologies. But we all agree that the trend has transcended mainstream culture and builders must incorporate green as an overarching strategy to achieve superior long term success.”

Customer Satisfaction Results Are In!

A recently completed comprehensive survey of existing and former Compendia customers revealed some encouraging statistics that reinforced the company's commitment as a customer-centric organization.

According to the third annual electronic survey sent to more than 300 customers, more than 90% of the respondents indicated they were satisfied with Compendia's products and services. Additionally, the results showed a 94.7% repeat buyer rate and a 98% referral rate.

"What I am most proud of is that despite the economy, despite the industry turnover, we have been able to solidify and improve our relationships with our customers and they, in turn, continue to see the value in our solutions and as consultative partner," said Steve Fabry, Compendia's Chief Executive Officer.

Master Archives Litigation Support Provides Better Case Management

Organizing, keeping track and accessing the voluminous amounts of files and records each case requires can be a trial within itself.

Compendia's Master Archives solution has recently expanded its scope to incorporate the unique needs of law firms that represent builders. Compendia Litigation Support creates an organized and audited, online repository of case-critical documents attorneys need to defend builders against litigation.

The ASP software and service offer more than simply scanning paper files and uploading them to an electronic file cabinet. Compendia's best practice process of document retention, gap reporting, comprehensive search capability, meta-tag indexing and flexible document control allows users to better manage a clients’ legal needs.