Yesterday we were Master Manuals. Today we are Compendia

Master Manuals is proud to announce it has changed its corporate name to Compendia to better communicate the company’s capabilities and commitment to emerging technological trends in the homebuilding industry. The name change also reflects an evolution of technological offerings, providing homebuilders and homeowners with a more accurate description of the comprehensive services and solutions Compendia provides.

Tip: Include Maintenance in your HOA budget

Just like windows or insurance or any other infrastructure line item, builders should ensure their document management plan needs are represented in a project's budget. It is less than ideal to wait until after ground has been broken to retrofit these necessary plans into an already tight budget.

Many builders transfer some of these duties (like HOA maintenance and warranty manuals) to a property management firm, but as many will attest, often times once the community has transferred control to the HOA board, these companies are fired. The problem is that each management company uses their own process which invites vulnerabilities and inconsistencies in the ongoing maintenance. As builders are still liable for the community for the next ten-pus years, it is safer for the builder to provide the maintenance and warranty structure for any property management firm to follow. This not only creates more predictability in budgeting, but gives the builder better visibility into the ongoing needs of the community.

Manufactured Product Guide goes All-Digital

In response to customer demand, beginning April 1, 2008, we are excited to provide the “Compendia Warranty Guide on CD” at no extra charge to our customers. As part of our standard offering, we will deliver the Manufactured Products information on CD. The homeowner maintenance and other sections of the current solution will remain in print.

These discs contain everything the printed MP version had…and more. Each disc has an efficient search and organization function, so finding the right document is easier and faster. They are branded to both the community and the builder.

"Every time a homeowner uses the disk they will be reminded of your commitment to post-sale customer satisfaction," said Director of Production AJ Cataline "And they promote a builder's “green” initiatives. We estimate this change will conserve over 346 trees per year."

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