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An Open Letter from Steve Fabry, CEO regarding
our Corporate Identity Change
CLICK. FIND. SOLVE.
This is really the defining moment in our company's history. Yesterday we were Master Manuals. Today we are Compendia.
We have outgrown the “manual” business and truly become an information company bolstered by the latest proven technologies. Building on the success of the past, we’ve discovered new opportunities to fuel our continued growth; new products customers want and need, and pursuing brand new markets.
So Compendia, which means a vast storehouse of knowledge easily accessed, is more about an evolution of offerings needed to give a more accurate depiction of what we do and what needs we can solve for homebuilders and homeowners. Compendia is the right name and the right message.
Despite the challenges of a slowed housing
market, Compendia continues to flourish. 2007
was the best year in company history. We delivered
more products to more builders in more areas
of the country than ever before. To keep pace
with our growth, we also expanded from a 7,000-
to an 18,000 square foot facility. Builders
are increasingly recognizing the value we offer
as a trusted resource, as a provider of solutions
that offer a competitive advantage and as a
partner that provides a return on investment.
In the coming months, I have no doubt you will become more familiar with some of our new, innovative web-based solutions: Home Experience and Master Archives. These two solutions represent the future of Compendia and the entire building industry. They represent a paradigm shift in how builders communicate with their homeowners, how builders manage their risk and how they can ensure long term success. Our name change is not simply cosmetic upgrade. It is a reflection of our next leap forward.
Our current and future customers can trust
that they will receive our same unparalleled
service as demonstrated by a recently commissioned
survey that indicated a 93.5 percent customer
satisfaction rating; obviously a great source
of pride. We will continue to provide the same
wealth of solutions including maintenance information
management, manufactured product warranty organization,
HOA and community care and document retention.
To those whose needs require it, Compendia will
continue to offer our solutions digitally and/or
traditionally delivered. I invite you to visit
our new website: www.compendiainc.com
and explore our latest offerings. I am certain
you will find immediate value.
When I started this company in 1999, I saw I could make a positive impact for builders by providing a solution that met certain compliance needs. Now, nearly 10 years later, there are new needs and new challenges that Compendia is ready and uniquely qualified to meet. I look forward to our future together and…
To greater success,
Steve Fabry
Chief Executive Officer
Your trusted source for essential information:
www.compendiainc.com
800-990-0885
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